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Speakers Bureau

Theresa Gerboc, CTR,
Quality Data Manager, CHAMPS Oncology

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Vontyna Smith, MPA,
Director of Client Operations

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Home > About Us > News Room > News > > > Client Services Team

News Releases

February 16, 2016 (Cleveland)

CHAMPS Oncology Introduces Client Services Team

Client Services TeamOn Tuesday, Feb.10, CHAMPS Oncology distributed a communication to all clients introducing their dedicated client services team of multi-credentialed certified tumor registrars. Each client has been designated a client services manager and team to ensure CHAMPS Oncology provides each cancer program with superior service and informs them of essential information.

CHAMPS Oncology takes pride in working closely with its respected cancer programs. The client services team is committed to meeting each cancer program's goals and offering customized strategies and solutions tailored to their cancer registry.

In order to better serve their clients, CHAMPS Oncology appointed two new client services team managers, Amanda Harvey-McKee, BA, CTR and Laura Vondenhuevel, RHIT, CTR. In this role, Harvey-McKee and Vondenhuevel are responsible for ensuring clients' needs are met relating to data timeliness and completion, cancer program management, as well as managing the teams responsible for daily cancer registry operations.

“Amanda and Laura have consistently demonstrated the ability to go above and beyond their job responsibilities,” said Karen Schmidt, CTR, CoC-trained consultant and associate vice president of CHAMPS Oncology. “They have demonstrated leadership qualities and the ability to work with clients to successfully identify and resolve concerns in a proactive nature.”

To learn more about CHAMPS Oncology and their client services team, contact Toni Hare, RHIT, CTR, CoC-trained consultant and vice president of CHAMPS Oncology at 216.255.3716 or via email.